Job Description

More Than Just Care, It’s Community

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be  Munson Material.  To us, that means teammates who live by our values of  excellence, teamness, positivity, creativity,  and a commitment to creating  exceptional experiences  for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow:  Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

• Thrive:  Full benefits, paid holidays, 29 days of PTO, management incentive program, employee discounts, and free individual retirement counseling. 

• Be Well:  Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

The System Director of Risk Management partners with clinicians and healthcare facilities to identify and mitigate risks impacting patients, staff, and the organization. Reporting to the System VP of Quality and Patient Safety, this role leads proactive risk management strategies, ensuring regulatory compliance while fostering a culture of safety and high-quality patient care.

Your Leadership in Action 

• Provides expert consultation on risk management issues, including incidents, claims, regulatory standards, patient rights, and disclosure practices
• Assesses and manages clinical risks by evaluating adverse events, supporting claims investigations, and implementing strategies to reduce potential harm and loss
• Delivers education and guidance to staff and leadership on risk management, patient safety, and compliance requirements
• Collaborates with leadership, committees, and regulatory agencies to support reporting, accreditation readiness, and ongoing quality and safety initiatives
• Ensures compliance with legal, regulatory, and organizational standards while safeguarding confidentiality and promoting a culture of patient safety
• Oversees and assists the Patient Relations team, Clinical Risk Management, and Interpreter Services 

Qualifications

What’s Required

• Bachelor’s degree in a clinical field, Healthcare Administration, or related discipline required; graduate degree preferred, along with strong clinical knowledge and risk management experience.
• Ability to obtain Certified Professional in Healthcare Risk Management (CPHRM) certification within two years of hire.
• Knowledgeable of CMS, Joint Commission, and other regulatory requirement
• Strong interpersonal and communication skills with the ability to effectively collaborate with physicians, nurses, healthcare professionals, insurers, and legal partners while exercising sound independent judgment.
• Proven analytical and organizational abilities, including collecting, synthesizing, and interpreting complex data related to patient safety and risk management, with proficiency in computer systems and documentation tools.
• Demonstrated problem-solving skills, professionalism under pressure, and the ability to manage confidential, sensitive situations while maintaining compliance with regulatory standards (e.g., CMS, Joint Commission)

Preferred:

• Minimum 5-7 years experience as a Director of Risk Management

Additional Information

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

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